Refund policy

RETURN POLICY

The Jerry Jeff Walker Store is happy to refund or exchange any item(s) (that has not been washed, worn or mishandled) within 45 days of ship date. Shipping and handling charges are non-refundable. Please send the unworn/unwashed item to the below address with exchange/return instructions & once we receive it we will refund you or send the exchange. Just write this down on a sheet of paper and include this in your return/exchange. Thank you.

Jerry Jeff Returns
Armadillo Tees
10130 FM 1886
Azle TX 76020
817-546-1430

 

PLEASE NOTE

 We reserve the right to verify return product information before issuing a return credit. We are not responsible for any loss or damage that may occur during shipment to the item(s) you are returning. Unless we made an error in order processing or shipping, return shipping fees will apply.

PACKING AND SENDING YOUR RETURNS/EXCHANGES

Return in NEW condition
Include a note as to the reason why you are returning/exchanging and include in the return
If exchanging, write down on a sheet of paper what you need exchanged and include this in the return
Please include order number from the original order

EXCHANGES

Before returning your product for an exchange, please make sure that your item is in brand new condition, and email ( Email Address ) to confirm that the item you would like to exchange for is available and can be put on hold for you.
Please send your exchanges to:

Jerry Jeff Returns
Armadillo Tees
10130 FM 1886
Azle TX 76020
817-546-1430

DEFECTS

In the case of a manufacturers defect, we will credit your account with the initial shipping costs attributable to the defective product, the cost of the defective product and the cost of returning the defective product via regular mail.